It represents a set of globally recognized protections developed to defend consumers from corporate abuse. Have you ever dealt with a faulty product or fallen victim to a consumer scam?
Consumer Protection Basics What are my consumer rights and responsibilities? As a consumer, you have the right to expect the marketplace to be fair. You also have the responsibility to be fair and deal with problems quickly. In Ontario, most consumer transactions are governed by laws to protect you and the business offering the good or service.
You are entitled to a cooling off period. Remedies must be timely. If you are sent goods you did not ask for, you do not have to accept or pay for them. Contracts must be clear and comprehensible. Sales incentives may not be false, misleading or deceptive.
Deliveries must be made on time. Get more information on your rights for specific goods and services, such as auto repair shops, or when you shop at your dooronlineor on the phone. Your Responsibilities You also have responsibilities, such as: Research and compare products or services before you buy them.
Check the qualifications of service providers. Read and follow product instructions.
Get what you pay for. The government also has a responsibility to protect your rights as a consumer. Read What is the government's role in protecting my consumer rights? Many community agencies can help you with filing a complaint.
To find help, go to Services Near Me and search for "legal services" in your area. Some available in English and French. Consumer Beware List - This is a list of businesses that consumers have complained about to the Ministry.
You can search for businesses by name or service type. It provides details on the nature of the complaint and if any charges were laid. Canadian Consumer Handbook - Information about many consumer products and how to complain effectively. Common Consumer Questions - Information about returns, refunds, deposits, warranties and more.
National "Do Not Call" List - If you register with this list, most business are not allowed to call you at home to sell products and services. English for Financial Literacy - This financial literacy tool includes visual interactive lessons that can help people learn vocabulary related to banking, budgeting, taxes and more.
These activities are divided by CLB levels. This article contains information from the Ministry of Government and Consumer Services. Related Articles Last updated: March 24, Consumer Protection.We would like to show you a description here but the site won’t allow us. Read our article and learn more on MedlinePlus: Consumer rights and protections.
What are my consumer rights and responsibilities? As a consumer, you have the right to expect the marketplace to be fair. You also have the responsibility to be fair and deal with problems quickly. The consumers have a number of rights regarding the purchase of things, but at the same time they have some responsibilities too.
It means that the consumer should keep a few things in mind while purchasing them. What are the Important Duties of a Consumer? This would help in prevention of any damage to the medicine and loss to the consumer.
Knowledge of consumer rights, These days the seller is trying to cheat the consumer in every possible way to earn maximum profits. It is the duty of the consumer to be aware of his rights.
May 23, · These 8 consumer rights and responsibilities were implemented to keep buyers safe from harm and from being ripped off, and urge us to stay informed and pfmlures.com: Matthew Johnson.